Coming up this week – 7 Feb 2011.
Verne Harnish raised an interesting question this week in his Insights Newsletter… the notion that there are no such people as ‘internal customers’. This week…
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Help! Can we please all the people all the time?
Things often happen in threes, and today I have had three curly questions; one from a consumer customer, one a corporate customer and one a…
It takes 18 years to raise a child – not 18 weeks.
Education is at the source of growth (not just for the individual but also for economies) and, in Australia, the majority of our university graduates…
Coming Up this year 2011
I always get a little melancholy to say good-bye to such a fabulous year. 2010 was a year that made so many dreams come true….
Happy Suppliers = Happy Customers
It is the festive season – so obviously at this time of year you think ‘who has helped me this year?’ Clearly no business can…
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Coming up week of 6 Dec 2010
Christmas is in full swing at RedBalloon – with lot’s of records being broken including passing 888,888 on our BHAG scoreboard on Saturday… Adelaide was…
What keeps me awake at night?
I’m often asked what is the greatest concern that I have – ‘what keeps me awake at night?’ The only thing that concerns me is…
Launched
This week will see some significant enhancements to the RedBalloon offering…. All of the innovations that we will announce this week have all been driven…
Insights from iStrategy Sydney 2010
iStrategy is all about getting marketing ideas into a melting pot and learning from others. Here’s some food for thought based on this slide from…
Google’s US$233 million shortsighted waste
When my colleague Matt told me of Google’s ‘salary and bonus’ plan to reduce its brain drain, I responded: ‘It’s not April Fools day Matt…
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Categories
- Books I recommend
- Business Plan
- Business Process
- Business Vision Statement
- Customer Experience
- Employee Engagement
- Employee Wellbeing
- Entrepreneurs
- How to Start a Business
- Life Lessons
- Marketing
- Pitching a Business
- Problem Solving
- Purpose At Work
- Quotes
- Retail
- Scorecard
- Setting Business Goals
- Shark Tank
- Thriving Leaders
- Tip of the Day
- Volunteering
- Weekly Insights