Coming up this week 4 April 2011
I suppose the theme that came out of last week – was ‘am I listening enough?’ It was a busy week, full of celebration. I…
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1 million RedBalloons go by
Today is momentous, for me personally and for the amazing RedBalloon team. Today, RedBalloon is celebrating the sale of a million RedBalloon experiences. It seems…
Thank-you to all those I can no longer thank
I had the privilege of meeting Professor Fiona Wood (Australian of the year 2005). She shared with the 800 women at the Business Chicks event…
Coming up this week – 14 March 2011
Last week was very busy celebrating Australian women. With the 100th anniversary of International Women’s ay on Tuesday – I attended many events including a…
Entrepreneur or bully?
An associate brought to my attention recently the antics of the US-based ‘Entrepreneur Magazine’. For the last few years the magazine publisher has fought against…
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Coming Up this Week 31 Jan 2011
A real highlight last week was being part of the committee judging the finalists of the Qantas eXcel awards. This is the people’s choice awards…
What keeps me awake at night?
I’m often asked what is the greatest concern that I have – ‘what keeps me awake at night?’ The only thing that concerns me is…
What To Wear To Work
What To Wear To Work I was reading an article recently in HR Daily about what to wear to work. Kind of interesting that it…
The 10 point Customer Excellence Checklist
I’ve been reading the book ‘Delivering Happiness’ by Tony Hsieh CEO of Zappos.com. There are a significant number of similarities between RedBalloon and Zappos. As…
How To Be A Breakthrough Company
How To Be A Breakthrough Company I’m just back from a holiday break with the family. It was great to rest and rejuvenate… to take…
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Categories
- Books I recommend
- Business Plan
- Business Process
- Business Vision Statement
- Customer Experience
- Employee Engagement
- Employee Wellbeing
- Entrepreneurs
- How to Start a Business
- Life Lessons
- Marketing
- Pitching a Business
- Problem Solving
- Purpose At Work
- Quotes
- Retail
- Scorecard
- Setting Business Goals
- Shark Tank
- Thriving Leaders
- Tip of the Day
- Volunteering
- Weekly Insights