I was delighted to receive this photo from a client…It is from one of their 28 launch events as they rolled out the RedBalloon Program at each of their branch locations. When I opened it…I wondered who the people were… where do they live? I wonder what they have always wanted to experience.
We never know where the conversation ends up and in what way people are talking about us – that they are is a privilege.
“Remarkable isn’t up to you. Remarkable is in the eye of the customer. If your customer decides something you do is worth remarking on, then, by definition it’s remarkable’