Smartphone addiction = a chance to create your brand’s ‘love story’
Creating a brand story You may well have sat in a restaurant and seen people around you staring at their smartphone, or in the bus…
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Retail in 2018 is challenging… what are we doing about it?
Retail in Australia Retail in Australia (and everywhere else) is facing it’s most challenging year, ever… the question is: what are we going to do?…
Prioritising — especially at Christmas
Setting Business Priorities Our theme in The Huddle this month is Priority and our Facebook Live this month was all about setting priorities and keeping…
Impact of online retail giants on small business
Australian Retail Industry Amazon has arrived in Australia and there is no doubt that it has a long term strategy and deep pockets — but…
A letter to RedBalloon customers past, present and future
NSW 3 year expiry gift cards legislation In 2001, when I thought it was a good idea to start a business from home, no one…
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Click to discover how I can help you progress to the next level through my Facebook Community The Huddle.
When their face says it all
Visit the Myer Giftorium in Sydney and Melbourne Who knew way back in 2001, that sixteen years later, having served 4 million customers I’d still…
Leading a Small Business in the Digital Era
Leadership styles I travel the country speaking with business owners and the resounding message that I hear time and time again is: “business is not…
Reviews: the good, the bad and the ugly
RedBalloon Reviews Product Reviews are not the only source of insight. I had a presentation this week for a customer centric software application for Noble…
Shark Tank Season 3 airing soon.
Shark Tank Season 3 Shark Tank will be back for its third season on Channel TEN commencing on June 20. Tuesday nights at 8.40pm after…
The Future of Work for business owners
The Future of SMEs After reading the findings of a recent SmartCompany research study, titled ‘The SME of the future’, I found the shifts in key…
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