A RedBalloon world – the story travels
I am often out and about meeting people, customers and suppliers and of course speaking to groups this can take me to anywhere in Australia…
Entrepreneur, Author, Speaker, LinkedIn Influencer & TV personality
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Coming up this week 8 October 2012
Last week was all about publishing! – I had known for a month or so that launch date for the LinkedIn Influencer Program was 2…
Customer Intimacy Creates Experience
Sometimes all the intention in the world – still means that a customer does not have a good interaction. The question I pose is can…
Number 1 rule of Retailing = Entertainment
This week we have seen the demise of Fletcher Jones and the opening of Top Shop. My 15 year old daughter texted me, saying ‘I’m…
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must read articles: Entrepreneurship
19 Mar '18
Making Connections Last
7 Dec '17
What startups in Australia are thinking...
17 Nov '17
Life as an entrepreneur
A few thoughts on thinking
‘An unexamined life is not worth living’ Socrates Last weekend I took myself off to Landmark Education to do a newly developed program – called…
Culture Check
We are fast approaching RedBalloon’s tenth birthday, with that it mind I wanted to check in with the team ‘What does it mean to you…
Being Stingy is so last century.
Why do some people think it is okay to be stingy in saying ‘thank you’. I have been in three situations recently that have given…
Is ‘We Suck’ inspirational leadership?
I heard Liz Wiseman speak recently (co-author of Multipliers)… on leadership styles. She asked the participants to think of a boss who had made them…
Coming up this week – 7 Feb 2011.
Verne Harnish raised an interesting question this week in his Insights Newsletter… the notion that there are no such people as ‘internal customers’. This week…
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Categories
- Books I recommend
- Business Plan
- Business Process
- Business Vision Statement
- Customer Experience
- Employee Engagement
- Employee Wellbeing
- Entrepreneurs
- How to Start a Business
- Life Lessons
- Marketing
- Pitching a Business
- Problem Solving
- Purpose At Work
- Quotes
- Retail
- Scorecard
- Setting Business Goals
- Shark Tank
- Thriving Leaders
- Tip of the Day
- Volunteering
- Weekly Insights