The end is nigh, and other happy thoughts
I ponder how best to say ‘thanks for playing’ as the financial year draws to a close. Leadership teams are frantically putting the finishing touches…
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I ponder how best to say ‘thanks for playing’ as the financial year draws to a close. Leadership teams are frantically putting the finishing touches…
Last year I was (and the RedBalloon team) honoured being named winner National Telstra Business Women’s Awards – Innovation – at the event, I committed…
Having listened to President Obama’s inauguration speech – I pondered if parts of it could just as easily apply to business. Any business – whether…
When you are running a tiny business – you do everything. Often you rush from urgency to urgency – with little regard for the important….
I heard a great story this morning that really illustrates the importance of focus if you want to achieve a result. Apparently in the 70s…
must read articles: Entrepreneurship
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Have you heard of the ‘Gold Fish Principle’? It’s not new but it is worth being reminded that many businesses treat customers as fish, that…
At the launch of Telstra’s Next IP, I had the privilege of meeting Ram Charan. Now I have quoted him many times, in fact in…
I was delighted to receive this photo from a client…It is from one of their 28 launch events as they rolled out the RedBalloon Program…
There is a lot of discussion in the media about web 2.0 and the new level of intimacy that we can have with customers, suppliers,…
I often say that icing on mud pie does not a cake make. I read this quote recently…if your relationship with your manager is fractured,…