Looking for the next big thing.
So many people from everywhere I go, whether it be work related or social, comment on the sale of YouTube to Google. People remark on…
Entrepreneur, Author, Speaker, LinkedIn Influencer & TV personality
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So many people from everywhere I go, whether it be work related or social, comment on the sale of YouTube to Google. People remark on…
I wrote some months ago about how small organisations have a greater ability to achieve customer intimacy. I used the examples of the cafes in…
I often speak of the power of thank you…and how unexpected thank yous can mean so much. I received this email today and I was…
I wonder what the results would have been five years ago if we had researched the marketing on experiential gifting. Given that the concept was…
I travelled from Sydney to Melbourne on the 6am flight last week. I checked myself in but had to line up to drop my bags…
must read articles: Entrepreneurship
19 Mar '18
7 Dec '17
17 Nov '17
Interesting that 35% of the participants on the BRW Fast 100 this year say that the biggest issue facing them in 2007 is ‘Hiring quality…
Who wrote the book on success? Imagine if Martians came to earth and saw a game of soccer being played. They have no idea about…
I have lost my voice and I have not spoken a word since Wednesday!! And contrary to popular belief this is not quite the agony…
Quirky Qwerty Keyboard I’ve started writing a lot of what I’ve learned down in a book. Which is a fascinating process for me as I…
Relentless and exceptional Customer Service I was just given a copy of a little book about Customer Service called ‘The Simple Truths of Service –…