What would you pay for better customer service?
The American Express Global Customer Service Barometer found that Australian’s will pay more – in fact up to 12% more if that just got better…
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Coming up 9 July 2012
Last week was the juggle between school holidays and the beginning of the financial year. At RedBalloon it was all about signing off plans, reviewing…
Eight Tips on Productivity vs One simple addage
I am quietly musing to myself – laughing on the inside really. I sat down to start this blog on 3 June… more than a…
I am an entrepreneur
A wonderful friend (Emma Isaacs) sent me this quote earlier today. It could be the entrepreneur’s credo or manifest. What it did do for me…
Best Workplaces or Toxic Workplaces
I have a question that I keep asking myself – ‘Why is it that some workplaces are committed the being great – and others experience…
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must read articles: Entrepreneurship
19 Mar '18
Making Connections Last
7 Dec '17
What startups in Australia are thinking...
17 Nov '17
Life as an entrepreneur
Seen yet unknown
As I fast approach the release of my next little book – and as I am putting the finishing touches to the new website to…
10 tips to transform workplaces
More than three-quarters (77 per cent) of employees would consider leaving their organisation if they weren’t recognised for their contribution, and one in four are…
Coming up this week 4 June 2012
The end of financial year is fast approaching and like my colleagues I am focused on finishing this years plan; as well as creating the…
Face it, social media is not ‘the big answer’ to customer engagement
This is the article in full that appeared in the Australian this morning…here it is in full if you missed it. The heading was: “Face…
Trappings of Success
I’ve watched with interest the controversy in recent weeks regarding Mark Zuckerberg’s continued wearing of ‘hoodies’ during the lead up to the IPO of Facebook….
must read articles: Entrepreneurship
19 Mar '18
Making Connections Last
7 Dec '17
What startups in Australia are thinking...
17 Nov '17
Life as an entrepreneur
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Categories
- Books I recommend
- Business Plan
- Business Process
- Business Vision Statement
- Customer Experience
- Employee Engagement
- Employee Wellbeing
- Entrepreneurs
- How to Start a Business
- Life Lessons
- Marketing
- Pitching a Business
- Problem Solving
- Purpose At Work
- Quotes
- Retail
- Scorecard
- Setting Business Goals
- Shark Tank
- Thriving Leaders
- Tip of the Day
- Volunteering
- Weekly Insights