What would you pay for better customer service?
The American Express Global Customer Service Barometer found that Australian’s will pay more – in…
Coming up 9 July 2012
Last week was the juggle between school holidays and the beginning of the financial year.…
Eight Tips on Productivity vs One simple addage
I am quietly musing to myself – laughing on the inside really. I sat down…
I am an entrepreneur
A wonderful friend (Emma Isaacs) sent me this quote earlier today. It could be the…
Best Workplaces or Toxic Workplaces
I have a question that I keep asking myself – ‘Why is it that some…
10 tips to transform workplaces
More than three-quarters (77 per cent) of employees would consider leaving their organisation if they…
Coming up this week 4 June 2012
The end of financial year is fast approaching and like my colleagues I am focused…
Face it, social media is not ‘the big answer’ to customer engagement
This is the article in full that appeared in the Australian this morning...here it is…
Trappings of Success
I’ve watched with interest the controversy in recent weeks regarding Mark Zuckerberg’s continued wearing of…