What you look for is what you find!
Have you ever noticed that when you buy a new car - you notice all…
Customer Experience = Brand Reputation
On Sunday at 4.55pm I scooted into the car park at a Harvey Norman store.…
Where Are the Dadpreneurs?
I was interviewed earlier this week by a senior journalist and at some point in…
No Time for Fun At Work: Then ‘Get a Life’!
Oliver Burkeman’s piece in the NY Times, “Who Goes to Work to Have Fun?” on…
Four Lessons for my Younger Self
I remember my parents trying to impart wisdom upon my younger self – and my…
Our path to RedBalloon may differ but our purpose aligns.
As I look around the office at RedBalloon I note that we are ready waiting…
“Go, Dog. Go!”: The Best Book Is the One that Teaches You to Love Reading
“Hello.” “Hello.” “Do you like my hat?” “No I do not like your hat!” “Good…
The more you persist the more I’ll resist – Inspirational
Tell me I "cannot" do, be or have something – and that is the surest…
Nine life lessons distilled from 770 blog posts
I was recently asked as part of an awards process to outline the lessons I…