Defining Terms of Employee Engagement
Terms of Employee Engagement I’m sometimes invited to sit with organisations to support them designing their ‘engagement’ programs. What’s interesting is that each organisation seems…
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Stressed? Get Rid Of All Your Stuff
De-stress By Decluttering I’ve just had a brilliant idea – instead of reducing clutter (taking hours of spring cleaning), say no to ‘stuff’ before it…
6 Rules For Hiring The Right People
Hiring The Right People It doesn’t hurt to be reminded of Jim Collins‘ thoughts on having the ‘right people on the bus’ – it is…
Nice breeds nice- please don’t bully me.
I was just chatting to our Pleasure Relations Team…. Some organizations might refer to them as a contact centre or customer team. We named the…
Employee Engagement 101
Some of my colleagues attended an event last week on Employee Engagement. The speaker asked who ‘knew what employee engagement was?’ Only 5 of the…
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must read articles: Entrepreneurship
19 Mar '18
Making Connections Last
7 Dec '17
What startups in Australia are thinking...
17 Nov '17
Life as an entrepreneur
Booming Businesses
I was having dinner with a friend of mine last night… she runs her own show. She said business has never been busier. In fact,…
Latest thoughts on business growth
We got a quick update on his latest thinking and what Verne Harnish has been seeing as trends for entrepreneurs in the US at the…
Reality check..
My first job when I left university was with IBM in New York. We worked pretty long hours. A friend of mine who had a…
Celebrating real team effort
One of the best events we have done to date was on Sunday when we were the #2 corporate team to cross the line in…
Simple Things can be very powerful – Customer Service
Relentless and exceptional Customer Service I was just given a copy of a little book about Customer Service called ‘The Simple Truths of Service –…
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Categories
- Books I recommend
- Business Plan
- Business Process
- Business Vision Statement
- Customer Experience
- Employee Engagement
- Employee Wellbeing
- Entrepreneurs
- How to Start a Business
- Life Lessons
- Marketing
- Pitching a Business
- Problem Solving
- Purpose At Work
- Quotes
- Retail
- Scorecard
- Setting Business Goals
- Shark Tank
- Thriving Leaders
- Tip of the Day
- Volunteering
- Weekly Insights