I liked this quote – as RedBalloon has got bigger we have really looked for people with completely different strengths. We use the Gallup Strengths finder to highlight what these strengths are – and we use the guide to work out what will appeal to people and how best to lead them. The last thing we want is a bunch of Naomi clones – that would be terrible – and exhausting.

“When team members regard each other with mutual respect, differences are utilised and are considered strengths rather than weaknesses. The role of the leader is to foster mutual respect and build a complementary team where each strength is made productive and each weakness irrelevant.”
Stephen Covey