Impact of online retail giants on small business
Australian Retail Industry Amazon has arrived in Australia and there is no doubt that it has a long term strategy and deep pockets — but…
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Australian Retail Industry Amazon has arrived in Australia and there is no doubt that it has a long term strategy and deep pockets — but…
NSW 3 year expiry gift cards legislation In 2001, when I thought it was a good idea to start a business from home, no one…
Visit the Myer Giftorium in Sydney and Melbourne Who knew way back in 2001, that sixteen years later, having served 4 million customers I’d still…
Protection from Disruption The world of work is melding with the rest of life – people are online and connected all the time – how…
These days, I am known to many simply as the #RedShark from Channel TEN’s Shark Tank Australia or ‘that lady in red,’ but being the…
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As we head toward Sunday night and the new time of 9.00 on Channel Ten’s Shark Tank I wonder how many pitches will be considering…
On Sunday at 4.55pm I scooted into the car park at a Harvey Norman store. My son and I raced inside – he was in…
Sometimes all the intention in the world – still means that a customer does not have a good interaction. The question I pose is can…
A recent attitudinal study about women conducted by Marie Claire in the US gives a great insight for marketers. This study confirms what I often…
I’ve just been at the Brand Engagement conference in New York, and there is much discussion about its definition. After attending many sessions (which I…