At the heart of Invention
This week I am in San Fransisco and there is much to do and many people to meet. Many of tech companies are headquartered here…
Entrepreneur, Author, Speaker, LinkedIn Influencer & TV personality
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10 ways to fall in love – with your customer
This years theme at RedBalloon is all about Customer Love. We have been playing a game to improve our NPS score… I was recently reminded…
Coming up this week 21 Jan 2012
I am finally back in the office after a wonderful three weeks enjoying the Australian summer with the family on the Central Coast. Apart from…
Vote please – if you like what you read
It’s the beginning of another year and 2013 is set to be a fulfilling and exciting one… and it has started with a flurry –…
Nine things a mother needs to share with her son.
My teenage son is at home for the Australian summer holidays – and he is fast becoming a man. As I look at him I…
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Categories
- Books I recommend
- Business Plan
- Business Process
- Business Vision Statement
- Customer Experience
- Employee Engagement
- Employee Wellbeing
- Entrepreneurs
- How to Start a Business
- Life Lessons
- Marketing
- Pitching a Business
- Problem Solving
- Purpose At Work
- Quotes
- Retail
- Scorecard
- Setting Business Goals
- Shark Tank
- Thriving Leaders
- Tip of the Day
- Volunteering
- Weekly Insights