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I learned recently at a seminar that it is 15 times faster to deal with a customer issue by phone than by email. I didn’t…
Entrepreneur, Author, Speaker, LinkedIn Influencer & TV personality
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I learned recently at a seminar that it is 15 times faster to deal with a customer issue by phone than by email. I didn’t…
I liked Leo D’Angelo Fishers comment this week ‘In workplaces all over Australia there will be much demand for moving mountains’. How on earth are…
‘People’ tell me that the larger your business gets it becomes inevitable innovation will slow down. Who are these people who say this? I challenge…
I was just driving into the office and I heard on the radio news that the Salvation Army has asked people to stop donating ‘stuff’…
Some of my colleagues attended an event last week on Employee Engagement. The speaker asked who ‘knew what employee engagement was?’ Only 5 of the…
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The Australian Business Women’s Network conducted some research recently to gather some insights into ‘why did you start your business?’ According to Suzy Dafnis who…
Putting yourself in the public domain can have its downsides. In fact, people have often asked me why I get up and speak so frankly,…