Pearl of wisdom from Homer
Gallup Organization talks about the cost to business of disengaged employees that is that employees aren’t just unhappy at work; they’re busy acting out their…
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Gallup Organization talks about the cost to business of disengaged employees that is that employees aren’t just unhappy at work; they’re busy acting out their…
Have you heard of the ‘Gold Fish Principle’? It’s not new but it is worth being reminded that many businesses treat customers as fish, that…
I have been a fan of Don Peppers and Martha Rogers for many years. They wrote the book ‘The one to one future’ about the…
You may have come across these before. I had a very challenging day yesterday and I had to remind myself that ‘if it was easy…
I have quoted the figure that a third of people will decide in their first month when they are going to leave an organisation in…
must read articles: Entrepreneurship
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The Human Capital Institute was founded in 2004 in the US and has around 115,000 members in 60 countries – Allan Schweyer, the Executive Director…
We can track, watch and measure the results of our marketing activity more than we have ever been able to before. (When I started in…
I’ve just been at the Brand Engagement conference in New York, and there is much discussion about its definition. After attending many sessions (which I…
It’s all about the why. Simon Sinek is a consultant based in NY who worked out after some years of operating his small consulting practice…