Quirky – Lessons learned
Quirky Qwerty Keyboard I’ve started writing a lot of what I’ve learned down in a book. Which is a fascinating process for me as I…
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Dexter Dog career updated
You may have met Dexter Dog, RedBalloon’s Chief Security Officer. Having been one of the very first employees, Dexter has been with us for three…
Growth Guy – Verne Harnish comes to Australia
Growth Guy – Verne Harnish I met Growth Guy – Verne Harnish several years ago (author of Mastering the Rockefeller Habits) I have been to…
Version Two…
There is a lot of discussion in the media about web 2.0 and the new level of intimacy that we can have with customers, suppliers,…
Simple Things can be very powerful – Customer Service
Relentless and exceptional Customer Service I was just given a copy of a little book about Customer Service called ‘The Simple Truths of Service –…
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must read articles: Entrepreneurship
19 Mar '18
Making Connections Last
7 Dec '17
What startups in Australia are thinking...
17 Nov '17
Life as an entrepreneur
Icing on Mud Pie.
I often say that icing on mud pie does not a cake make. I read this quote recently…if your relationship with your manager is fractured,…
The power of choice from many great minds
“What lies before us, what lies behind us, is nothing compared to what lies within us.” Ralph Waldo Emerson “We are not creatures of circumstance,…
Gail shares about the power of Choice
I had the privilege of learning from Gail Kelly (CEO – St George) last week. There was much she shared about her journey. But two…
Creating a spirit of creativity.
I was asked recently to share from my experience about How do you encourage employees to be creative and innovative? This is just a bit…
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Categories
- Books I recommend
- Business Plan
- Business Process
- Business Vision Statement
- Customer Experience
- Employee Engagement
- Employee Wellbeing
- Entrepreneurs
- How to Start a Business
- Life Lessons
- Marketing
- Pitching a Business
- Problem Solving
- Purpose At Work
- Quotes
- Retail
- Scorecard
- Setting Business Goals
- Shark Tank
- Thriving Leaders
- Tip of the Day
- Volunteering
- Weekly Insights